First; Previous; Next; Last; Go to page × Royal Mail lost Special Delivery (82 Posts) Add message | Report. Thank you Bob for appreciating the huge impact this is having on your already heavily pressured postiesplease think twice….do you really need that tat from China right now!!! So they could work with more staff safely, maybe hire helpers? Thanks, I think I have learned more about Royal Mail from the comments than from the article.. Royal Mail Pack of 5 C3 Special Delivery Guaranteed by 1pm Envelopes. I will have my say royal mail sorting office in Birmingham lost my parcel in May and won’t refund my money and I don’t trust them anymore. Maybe you should look a bit harder on line. Royal Mail’s suspension of the special delivery service therefore means that the company cannot guarantee items posted on 23 December will arrive before Christmas. To all you frontline workers. By continuing to browse this site you are agreeing to our use of cookies. Lots of our eBay EU sales are now getting complaints regarding customs charges being imposed... Yep working today after the usual eBay rollout of something that does not work. “From Monday 28 September we’ll be improving our timed guarantees for Special Delivery Guaranteed by 9am and 1pm services and will make the following changes:”. Add to basket Add. A Special Delivery will no longer arrive by 1pm, and instead they could be as late as 4pm. Our guaranteed delivery for Special Delivery Guaranteed by 1pm the next working day will be by 4.00pm the next working day*. Royal Mail is suspending its special delivery service, which guarantees delivery by Christmas Day. I've just tried to order another book from the Royal Mail website but I see these are currently not available and it advises to … Just for your informstion i’m a postman we dont deliver pasports you will find that it is a courrier service and ive been given pasports that have been delivered to the wrong address. We have worked all through this pandemic and people still moan But, I was four weeks too late. It doesn’t disappoint any of its customers by late delivery of a mail or parcel. width: 90px; Why? Royal Mail originally suspended the Special Delivery 1pm next working day guarantee for items posted on and after the 20th March. And then customers too should also help by ensuring that they use the right address, the right postcode, the right amount of postage stamp etc,cos it will go along way in reducing some of these issues. Add to basket Add. Whether you want to send a one-off letter, or several parcels, Royal Mail's Send an item is the quick and easy way to buy your postage online. Royal Mail’s suspension of the special delivery service therefore means that the company cannot guarantee items posted on 23 … We had a similar situation, where my OH had sent Cash in the post (stupid, I know) recorded delivery. Add to basket Add. * *. Postmen supposed to be treated with respect and point out how important they are. Special Delivery Guaranteed by 1pm; Royal Mail Tracked 24; Royal Mail Tracked 48; 1st Class; 2nd Class; Sameday courier; All UK services and prices; International. I asked to see the signature. This is no way to treat Customers of a now privatised set up- unless you’re trying to deter use of Royal Mail’s letter post. £44.75. I respect all the royal mail people and feel they have been treated badly through this period and most certainly should be getting a bonus but I’m sure half the moaners will be the ones taking a freeride on behalf of the tax workers. We are exhausted. Wow what idiots on here,im a postie its hard graft and like christmas most days parcels through the roof, we working as normal apart from van share,give us a break we work hard . More research needed. Royal Mail’s competitors have it easy because they don’t have their hands tied behind their back by Acts of Parliament and a heavy-handed regulator in Ofcom. They will only reimburse you if it was Special Delivery. I’d wager your a typical customer trying to pull a fast one and get compensation. More care, honesty, and little joy and love from all towards the business and customers, from all parties is what will make the good change and difference we all need.thanks, Some bad eggs among the management, posties and customers are to blame for these issues. Sigh. On reflection, I think Mick might be right. Six weeks later, I got my ‘special’ back boomerang-style from Belfast. We have been out there day after day putting ourselves at rick. It’s unfortunate your parcel never arrived but we postie’s do our best in an ever changing environment. Speaking as an ex postman(35years) retired now because back is knackered I want to say well done to all the postman out on delivery’ cos I know how physically demanding the job is !After35 years service did not even get a thankyou from Royal Mail so that’s. When it's simply got to be there, Royal Mail Special Delivery Guaranteed® offers timed delivery by 9am or 1pm next day with inclusive tracking and signature on delivery. The 9am service will also see an extended delivery window and the guaranteed delivery time will become by 11am. Instead of pointing fingers (and… at least point it to the right direction) let’s find a way. IV21 - 28, 40 - 49, 51 - 56 I’m a postie and most couriers just leave parcels on doorstep without knocking, wise up, you’ve probably had 1 item go astray in years and suddenly Royal Mail are bad. So……to all you customers out there who think it’s easy to take a pop at you local Postman for the “poor service” I would say to you this: We have some manager who do not give a damn,so also some postie’s too, and some customers who may mistakes when buying or sending things either with address or postcode etc and don’t even know it. This is awful my grandson is only 3 and got really excited when I told him to expect a present. This includes items where a Saturday guarantee has been purchased. To which he said he said it was my brother’s word against that of the delivery officer’s A special £10,000 compensation coverage is also offered. Social distancing means one postie per van and reduced staff in sorting. Royal Mail have a security team and I would be very surprised if they are not looking into this in the background. Royal Mail Special Delivery Guaranteed by 1pm® Guaranteed by 1pm next-day* Features. /* ----------------------------------------- */ No longer will a Special Delivery arrive by 1pm, but with the new Special Delivery guarantee delivery times might be as late as 4pm. Royal Mail Special Delivery Guaranteed Tracking. Saturday delivery is available for an additional charge. If an item is urgent, both retailer and consumers will now need to be aware of the later delivery promise. Please see our other ways to contact us here: Contact us. Full tracking; Signature on delivery; Guaranteed delivery next day by 1pm* or your money back; Compensation cover up to £500 Options. But I also belive promises told, have to be kept(delivery time). Im GLS courier in Slovakia ,st januáru DHL parcely quit market here,ať marcu both geis parcely quit AND Corona started we maked EVERY day about 110 successfull deliveries up until june ,if u have to drive 180km AND Deal with 110 live persons talk about risk EVERY day .my depo grow half again and its Still christmas here ,just waiting fór real christmas. I think you and all the other people who moan about the the mail service should realise the pressure on Royal Mail as it so busy & it’s been like Christmas since lockdown back in March & there is no sign of it slowing down & we haven’t been able to share vans as usual.So there are bound to be problems if Royal Mail had shut down all together then you might have something to complain about we are doing the best we can in the circumstanes, We have not had any mail delivered to this building for at least ten working day’s, this includes 48 hours delivery which is medication for my wife. We were once considered the heart of the community,fabric of British life, a friendly face . Well I bought two first day covers in June with the war stamps on but I got the miniature sheet one , but the other one I still haven’t received as its got my address on and iam very concerned about this. My final comment is: STOP MOANING AND STOP BUYING ONLINE STUFF YOU DO NOT NEED, then the delivery service may get back to pre pandemic levels!!! This means RM’s Customers burn unnecessary CO2 etc following advise displayed to use the next nearest post box to catch the last post & sometimes passing post boxes awaiting last collections too! The SD times have been guaranteed to as late as 9pm for about the last 5 months. your doing a grand job of promoting a posties job. And you don’t think royal mail may have a problem, I am a postie who has worked all the way through this pandemic even though I am an asthmatic. Then it is insured, if it doesn’t reach it’s destination, then you can claim if you follow the correct procedure. All tracked items to be delivered. International Tracked & Signed; International Tracked; International Standard; Country customs and restrictions ; All international services and prices; All sending … After a 10 & half hour shift like yesterday turned out to be, with just 8 min break, it’s physically exhausting. quite clear why your now a part time postie ,not a sales manager Priceless. Total rubbish. They just dont want to do that extra that makes the difference, caring about the customer and business. Royal Mail's retail compensation policy for damage ; All our advisors are busy helping other customers. • Track your … Where have you been for the last 6 months over 40.000 dead When we deliver your item we will collect a signature from the recipient or someone at their address. 10 months ago. Would you do this job for just above minimum wage, out in the freezing cold, the baking hot, the torrential downpours the real risk of being attacked by a dog (yes it happens on a regular basis), the broken foot and ankle bones caused by tripping on customers uneven driveways…?? Special Delivery Stamp up to 100g printed by Walsall Royal Mail Special Delivery self adhesive stamp for items up 100g. Because a full Sunday delivery would require Royal Mail to run a full service on Saturdays and Sundays and that would make Sunday deliveries loss-making. Remember that you’ll need to allow time to get a certificate of posting for your Special Delivery Guaranteed item. Plus online shopping has gone up 10 fold. Royal Mail can no longer guarantee that special delivery items posted on Wednesday will arrive in time for Christmas. End of complaint. Tracked items go every single day. The latest acceptance time depends partly on the Post Office® you choose to use. As for the signature saying “Covid19”, we are not allowed to hand our PDA to customers for obvious health reasons, and to sign under someone else’s name would be fraud. From Thursday 24 December we reinstated our temporary timed guarantees for our Special Delivery Guaranteed by 9am and 1pm services. And these issues have been going on for years now. When ordering an item with next day delivery guaranteed, it just does not happen especially when ordering on a Saturday, which I found out to my cost that the Royal Mail is the only delivery service that doesn’t deliver on a Sunday, WHY. ZE1. Im with you. .tbg-image { However, there are certain delivery restrictions in particular areas: We deliver by 5.30pm the next working day in the following postcode areas: AB30 - 39, 41 - 45, 51 - 56 Royal Mail Special Delivery Guaranteed Tracking. Primarily used for urgent and valuable items, Special Delivery Guaranteed is recognized as one of the best secure delivery … Well done posties your doing a great job. Working days are Monday-Friday unless you've purchased Saturday Guaranteed delivery. Royal Mail also provides special delivery guaranteed on Saturdays too, but at an additional cost. no later than 11:00am if the Post Office® has a half day closing time. It’s especially hard for us non-driving Postie’s as, because of Covid, I have a 20 min bike ride out (to my start point) & back again 6 days a week as well as all the extra walking between loops on top. Royal Mail is scrapping its special delivery service that guarantees items posted tomorrow (Wednesday 23 December) will arrive by Christmas. Special Delivery Stamp up to 100g printed by Walsall Royal Mail Special Delivery self adhesive stamp for items up 100g. Simply enter a few details about your letter or parcel, choose a delivery option and then print your postage. 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